Leading Multinational Business Process & Technology Management BPO Company, USA

SAS 70 – Type I Audit

Our client is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.

Headquartered in Rochester, NY., our Client is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Testing the design effectiveness of Process controls of select business processes & IT General Controls as on a specific date across all the locations in India.

Project Description
The project was to conduct a SAS 70 Type I Audit at all their India locations and certify them.


  • Interviewed the business process & IT owners to understand the control environment
  • Tested the Design effectiveness of process & IT controls and collected evidences.
  • Submitted the report with exceptions.