Leading Healthcare BPO, India

SSAE 16 Type II Audit

Our client headquartered in Maryland, USA is a leader in medical coding, charge entry, accounts receivable management analysis and management, Insurance and patient management, Insurance Verification, Provider Enrolment, Audits and Managed Care Assistance. They have operations in USA, India and Philippines.

Testing the design & operating effectiveness of Process controls & IT General Controls for specific period across all the locations in India and certify them.

Project Description

  • The project was to conduct a SSAE16 Type II Audit at all their India locations and certify them. More than 2 audits (annual audit) have been conducted for 2 years so far.
  • Responsibility
  • Interviewed the business process & IT owners to understand the control environment
  • Tested the BCP/DR Plan maturity and advised in building up the IT infrastructure DR steps.
  • Tested the Design effectiveness of process & IT controls and collected evidences.
  • Tested the operating effectiveness of the process & IT controls and collected evidences.
  • Submitted the report with exceptions.